Support & Security

The security of your eCommerce site and data is of paramount importance to us. All our sites are supported by secure, reliable and scalable servers provided by the number one hosting service “Rackspace”. All our clients are satisfied with the level of service we provide, where we go above and beyond to give you the peace of mind to allow you to concentrate on the important things in your online business success, growth and sales. This is provided by our emphasis on PCi compliance which we keep as our responsibility to you and to our business.

Your eCommerce site is critical for your business. Our support provides ongoing technical maintenance and managed hosting. This means that you have a professional expert team with all the required hardware, database and application knowledge at your disposal 24 hours a day, so your business doesn’t suffer and nor does your eCommerce site. We realise that any downtime is detrimental for even the split second, leading to potential loss in sales and revenue. You are in safe hands, we pride ourselves on our after sales support which includes constant site monitoring or if you are in need of assistance of a technical nature or of a simple business related question, we are always on hand to help. You can rely on us. Whenever. Wherever.

 

 

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— Owner, "Plumbers Depot".